Return Policy & Shipping | Up2Tempo


 No refunds will be issued.  An item may be exchanged for an in store credit for the price paid for the item provided the item is returned in new condition within 10 days of receiving the item.  Proof of purchase must be presented at time of exchange.  New condition means unworn, unwashed, unaltered, tags attached, and free from stains and odors.  If an item is exchanged for an item of greater value, all retail price differences and applicable taxes are due.  Customers are responsible for return shipping.



Final sale items may not be exchanged or returned.  Final sale items include but are not limited to: discounted items, sale items, display items, shoes, and jewelry. If you meet all of the above criteria please contact us so we can take care of your exchange or in-store credit.



Regular shipping takes 5-7 business days after the order is placed excluding Holidays.